Transform your contact center training and results

  • Elevate

    customer experience through conversations that produce superior Judgment@Work™

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  • Improve VOC

    through supervisor training that lifts customer satisfaction and lowers staff turnover

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  • Ulysses Wins Gold

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  • Lift FCR

    through researched, emotionally intelligent call strategies

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  • Empower front line leaders

    to drive your desired customer experience

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  • Increase revenue

    through sales skill training that feels natural to reps and builds customer loyalty

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Transform your customer experience and contact center culture with innovative, engaging customer service, coaching and sales training, quality monitoring and leadership performance.

Call Center Training • Coaching Solutions • Supervisor Training • Contact Center Improvement
• Call Center Leadership • Emotional Intelligence • Performance Leadership • Quality Monitoring • Call Center Sales

Ulysses Honored by SQM for Call Center FCR, Csat and Esat Performance Excellence

Ulysses plus 12 Ulysses Learning clients top list of high performers

2017 Gold Stevie Winner

Ulysses Learning is Gold Stevie Winner for Customer Service

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